Privacy Policy

Last update: 18 May 2023

We greatly appreciate you choosing Piges Hotel for your stay. For this reason, we take great care to safeguard and protect the confidentiality of the personal data we hold.

At Piges Hotel we follow strict procedures to protect the personal data of our customers in accordance with European Regulation 679/2016 and Laws 2472/1997 (with amendments to Law 3625/2007) and 3471/2006 for the protection of personal data in electronic communications.

Collection of information

To complete your reservation, you will be asked for certain information that is necessary to process and complete your reservation, such as your name, address, email address, telephone number, billing information, and any preferences regarding your reservation.

If a credit card is used, the type, number, name of the holder, expiry date and the Security Code Number (CCV) of the credit card are required. Upon completion of the process, an electronic communication will follow to confirm your reservation.

Personal information collected through the site is stored in multiple protected databases, while the necessary electronic and physical security measures have been taken to protect this data. Upon payment of your stay, your credit card details are deleted from our database.

By accepting this privacy policy, you consent to the use of your personal data by Piges Hotel.

We use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Words whose initial letter is capitalized have meanings defined under the following conditions. The following definitions have the same meaning whether they appear in the singular or in the plural.

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for You to access Our Service or parts of Our Service.
Subsidiary means an entity that controls, is controlled, controlled by or under common control with a party, where “control” means ownership of 50% or more of the shares, equity or other securities entitled to vote for the election of directors or other management authority.
The company (referred to as either “the Company”, “We”, “Us”, “Our” or “Our” in this Agreement) refers to PIGES HOTEL, VOUVOPOTAMOS, PREVEZA, EPIRUS, GREECE 48062.
Cookies are small files placed on your computer, mobile device or any other device by a website and contain the details of your browsing history on that website among its many uses.
The country refers to: Greece
Device means any device that can access the Service, such as a computer, mobile phone or digital tablet.
Personal Data is any information relating to an identified or identifiable individual.
The service is mentioned on the Website.
Service Provider means any natural or legal person who processes data on behalf of the Company. It refers to third party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
Usage Data refers to data collected automatically, whether generated by the use of the Service or by the Service’s infrastructure itself (for example, the duration of a page visit).
The website refers to the Piges Hotel, accessible from https://www.pigeshotel.gr
. means the person who accesses or uses the Service or the company or other legal entity on whose behalf that person accesses or uses the Service, as the case may be.

Collection and use of your personal data

Types of data collected

Personal Data
When you use our Service, we may ask you to provide us with certain personal information that may be used to contact or identify you.




Personal identifying information may include, but is not limited to.

Usage Data
Usage data is automatically collected when you use the Service.

Usage Data may include information such as your device’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time you spent on those pages, unique device identifiers, and other diagnostic data.
When you access the Service from or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device’s unique identifier, your mobile device’s IP address, your mobile phone operating system, the type of mobile Internet browser you use, unique device identifiers, and other diagnostic data.
We may also collect information sent by your browser each time you visit our Service or when you access the Service via or through a mobile device.

Tracking technologies and cookies

• We use cookies and similar tracking technologies to monitor activity on our Service and to store certain information. The tracking technologies used are beacons, tags and scripts to collect and track information and to improve and analyze our Service.
  The technologies we use may include. A cookie is a small file that is placed on your Device. You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if you do not accept cookies, you may not be able to use certain parts of our Service. If you have not adjusted your browser setting to refuse Cookies, our Service may use Cookies.
• Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also known as pure gifs, pixel tags and single-pixel gifs) that allow the Company, for example, to count users who have visited those pages or opened an email and for other related site statistics (for example, tracking the popularity of a particular section and verifying the integrity of the system and server).

What are cookies

Cookies are small text files that are stored on your computer by your web browser when you view a website. This allows the website you are viewing to remember data about you that is necessary for service purposes (for example, automatically logging you into your account or running a shopping cart), collecting statistics or other uses that depend on the website.

Cookies may be stored on your computer temporarily for as long as you use a website and until you close your web browser (session cookies) or for a longer period of time (persistent cookies) depending on the individual website that sets cookies and the particular nature – reason for existence of each cookie.

When you visit a website, it is possible that your browser may set cookies of third party websites due to the use of their services by the website you have visited, such as statistics collection services, login to the website using social network accounts, etc.

Our website cannot read the information contained in cookies set by third party websites, only the information explicitly set by our own website.

Cookies can be “Persistent” or “Session” cookies. Persistent cookies remain on your personal computer or mobile device when you are offline, while Session cookies are deleted as soon as you close your browser. You can learn more about cookies in the TermsFeed website article.
We use both Session and Persistent Cookies for the purposes set out below:

Necessary / Essential Cookies
Type: session cookies
Managed by: Us
Purpose: These cookies are necessary to provide you with services available through the Website and to allow you to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these cookies, the services you have requested cannot be provided and we only use these cookies to provide you with these services.

Cookies Policy / Cookie Acceptance Notice
Type:Us
Purpose: These cookies determine whether users have accepted the use of cookies on the Website.
Functionality cookies
Type: persistent cookies
Managed by: Us
Purpose: These cookies allow us to remember the choices you make when you use the Website, such as remembering your login details or language preferences. The purpose of these Cookies is to provide you with a more personalized experience and to avoid repeating your preferences each time you use the Website.

Statistics & performance cookies

These are cookies related to the collection of statistics from our website in order to improve our services and their prevention does not affect the smooth operation of our website.

Advertising cookies

These are cookies related to the collection of data through third-party services in order to show you more relevant advertisements in relation to your interests.

About third-party cookies & tracking technology

We use third-party services for the proper functioning of our website, to provide a better user experience, to provide services and to collect statistics. Third-party providers may use cookies or other tracking technologies (such as web beacons, tracking pixels, etc.).

Under no circumstances do we transfer to third parties personal data that can identify you, such as contact details or other information. However, third-party providers may identify you through additional data that you have provided to them voluntarily or involuntarily by using their exclusive services (for example Google – Email/YouTube, Facebook, Twitter, etc.).

The policy governing cookies and the tracking technologies of third party service providers (such as Facebook, Twitter, Google Analytics, Google Maps, YouTube, etc.) is the exclusive responsibility of the respective service providers and you should check the official websites of the respective service providers.

Third-party services on our website that use cookies

The third-party services used by our website in the respective cookie categories are as follows:

– Google Analytics (statistics & performance cookies)

– Google Maps (preference cookies & additional functionality)

– CloudFlare (basically cookies)

For more information please read the section “Third party services in use from our website”.

Manage, delete & disable cookies

To manage, delete or disable cookies set by your web browser as a result of your use of our website, you will need to make settings in your browser. However, it may stop the smooth operation of services offered by our website or you may not have an optimal user experience. You can find more information on how to configure your browser by making use of the Help menu provided. Here is a list of guides for popular browsers:

– Google Chrome

– Mozilla Firefox

– Microsoft Edge

– Microsoft Internet Explorer

– opera

– Vivaldi

– Safari for macOS

– Safari for iOS

Third party services in use from our website

This website makes use of third party services for the purposes stated in the Privacy & Cookies policies of this website. This section provides more information about the third-party services used by this site as well as links to their official policies and/or ways to set up options regarding your privacy and the respective providers:

– Google Analytics

– Google Maps

– MailChimp

– CloudFlare

Use of your Personal Data

The Company may use Personal Data for the following purposes:

To provide and maintain our Service, including monitoring the use of our Service.
To manage your account: to manage your registration as a user of the Service. The Personal Data you provide may give you access to various features of the Service available to you as a registered user.
To perform a contract: to develop, comply with and enter into a contract to purchase the products, goods or services you have purchased or any other contract with us through the Service.
To contact you: To contact you via email, phone calls, SMS or other equivalent forms of electronic communication, such as push notifications of a mobile application about updates or informational communications related to contracted features, products or services, including security updates, when necessary or reasonable for their implementation.
To provide you with news, special offers and general information about other goods, services and events we offer, similar to those you have already purchased or inquired about, unless you have opted out of receiving such information. In case a user wishes to receive the news and announcements of Piges Hotel, he/she can subscribe to this service either through our website or by providing the relevant personal information to the hotel reception. The information needed to register is your name and email address. If you wish to unsubscribe from the announcement service, you can send us your request electronically to info@pigeshotel.gr with the subject line “Unsubscribe”.

To manage your requests: To track and manage your requests to us.
For other purposes: We may use your information for other purposes, such as analyzing data, identifying usage trends, determining the effectiveness of our advertising campaigns, and to evaluate and improve the Service, products, services, marketing and your experience.

• We may share your personal information in the following cases:
  With service providers: We may share your personal information with service providers to monitor and analyze your use of our Service, to contact you.
• With Partners: We may share your information with our affiliated companies, in which case we will require these affiliates to adhere to this Privacy Policy. Affiliates include our parent company and any other subsidiaries, joint venture partners or other companies that we control or are under common control with us.
• With business partners: We may share your information with our business partners to offer you certain products, services or promotions.
• With other users: when you share personal information or otherwise interact in public spaces with other users, this information can be viewed by all users and shared publicly outside.
• With your consent: We may disclose your personal information for any other purpose with your consent

Retention of your Personal Data

The Company will retain your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable law), to resolve disputes and to enforce our legal agreements and policies.
The Company will also maintain Usage Data for internal analysis purposes. Usage Data is generally retained for shorter periods of time, unless such data is used to enhance security or improve the functionality of our Service or we are legally required to retain such data for longer periods of time.
Transfer of your Personal Data
Your information, including Personal Data, is processed at the Company’s operating offices and any other place where the data is located. Means that this information may be transferred to – and maintained on – computers located outside your state, province, country or other governmental jurisdiction, where data protection laws may differ from those in your jurisdiction.
Your consent to this Privacy Policy followed by the submission of such information represents your agreement to this transfer.
The Company will take all reasonably necessary steps to ensure that your data is handled securely and in accordance with this Privacy Policy and that no transfer of your Personal Data will take place to an organization or country unless there are adequate controls in place, including the security of your data and other personal information.

Delete your Personal Data

You have the right to delete or request that we assist in deleting the Personal Data we have collected about you.
Our Service may give you the opportunity to delete certain information about you through the Service.
You can update, modify or delete your information at any time by logging into your Account, if you have one, and going to the account settings section that allows you to manage your personal information. You may also contact Us to request access to, correct or delete any personal information you have provided to Us.
Please note, however, that we may need to retain certain information when we have a legal obligation or a legitimate basis to do so.

Disclosure of your Personal Data

Commercial transactions
If the Company is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and is subject to a different Privacy Policy.
Law Enforcement
In certain circumstances, the Company may be required to disclose your Personal Data if required by law or in response to valid requests from public authorities (e.g. a court or government agency).
Other legal requirements
The Company may disclose your Personal Data in good faith that such action is necessary to:
– Comply with a legal obligation
– Protect and defend the rights or property of the Company
– Prevent or investigate potential wrongdoing in connection with the Service
– Protect the personal safety of the Service Users or the public
– Protect against legal liability
Security of your Personal Data
The security of your Personal Data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Children’s Privacy
Our Service is not directed to anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.
If we need to rely on consent as a legal basis for processing your information and your country requires parental consent, we may require your parent’s consent before we collect and use that information.

Links to other websites
Our Service may contain links to other websites that are not operated by Us. If you click on a third party link, you will be directed to that third party’s website. We strongly advise you to check the Privacy Policy of each website you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will notify you via email and/or a prominent notice on our Service before the change takes effect and will update the “Last Updated” date at the top of this Privacy Policy.
You are advised to check this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when posted on this page.

Contact us
If you have any questions about this Privacy Policy, you can contact us:

By email: info@pigeshotel.gr
By visiting this page on our website: https://www.pigeshotel.gr/contact