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HOTEL POLICY

Below you will find the hotel’s policies regarding children’s policy, check-in policy, pet policy, billing policy and cancellation policy.

Children's policy

All children are welcome.
One child under 3 years stays free of charge in the same room as parents when using existing bedding.
Maximum number of extra beds/cots in a triple/quadruple room is 1.
Any extra bed or baby cot/cot is provided upon request and confirmation by the hotel.
Extra bed charge: €10.00 per night per person and includes breakfast and all legal taxes.

Check-in & check-out policy

 Check-in time: 15:00 (you may be able to check in earlier)

Check-out time: 11:00 am

Pet policy

Pets are not allowed.

Billing policy

  • A valid credit card is required to confirm all online reservations and will be used as a guarantee. Piges Hotel reserves the right to pre-approve credit cards prior to guest arrival.
  • All reservations entered in the system require 30% of the total amount of the reservation to be confirmed within 3 working days in the following 2 ways:
    • A) DEBIT/Credit CARD CHARGING: The hotel upon contact with the customer will charge the specific debit/credit card or
    • B) DEPOSIT IN BANK ACCOUNT: The hotel after contacting the client will indicate the bank account for the deposit. Please indicate in the reason for the deposit the name and surname of the person who has made the reservation. Any transfer costs from another bank will be charged to the customer. To make the deposit you can inform us by phone at +30 2666041300 or by sending the receipt to the following e-mail: info@pigeshotel.gr
  • By providing your credit card details, you authorise the hotel to proceed with the relevant charges based on the hotel’s payment policy.
  • In case of failure to settle the payment on time as specified above, Piges Hotel reserves the right to cancel the reservation without any further obligation and notification.
  • The name of the credit card holder must be the same as the name of the reservation. For validation purposes, the customer will be required to present the credit card used at the reception upon arrival, together with his/her identity card or passport for verification. In case the name of the cardholder is not the same as the ID or passport, the hotel will refund the deposit and the customer will have to pay the full amount of the reservation again.
  • Payment of the remaining amount will be made upon your departure from the hotel.
  • An additional accommodation tax of €1.50 per night/day applies, which is not included in the price and is payable at the reception of the accommodation upon departure.

Cancellation policy

  • Last minute reservations cannot be changed or cancelled without charge. If you wish to change or cancel the reservation, please check the late cancellation policy and contact the reservations department.
  • For any cancellation up to 21 days before the arrival date, no cancellation fee will be charged.
  • For any cancellation 20 to 14 days before the arrival date, 30% of the total reservation will be charged.
  • Any cancellation 13 to 8 days before the arrival date will be charged 50% of the total reservation.
  • For any last minute cancellation during the 7 days prior to arrival and in case of no-show or early departure, you will be charged 100% of the total reservation.

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